Corporate Policies

We are committed to provide effective Total Quality Services that will consistently meet the customer's specifications and requirements by ensuring the following:-

  • Efficient assignment of our resources that meet customer's demand
  • Prompt deployment of resources at stipulated time and place
  • Maintain good service efficiency at all times
  • Meeting the needs and expectations of interested parties including compliance to the site safety standards and legislations

We shall work as a team to constantly maintain and improve our Management Quality - using ISO 9001 Quality Management System as a management tool.

We recognise that environment, occupational health and safety are essential for its overall business objectives and we are committed to achieve sound HSE performance by:

  • Complying with relevant HSE legislations and other requirements.
  • Identifying significant environmental aspects and safety hazards/ risks.
  • Preventing injury and ill health, minimizing or eliminating environmental pollution and resource depletion wherever reasonably practicable to do so.
  • Providing HSE education and training for employees including contractors.
  • Implementing HSE objectives and targets, management programs and appropriate control measures.
  • Communicate HSE concerns with our employees and all relevant external parties including contractors, visitors and the general public.
  • Regularly assessing compliance with the HSE Policy through periodic monitoring, evaluating and reporting our HSE performance.
  • Empowering of our employee or contractor to stop any work that is unsafe or does not comply with safety regulations/procedures. They are protected from reprisals including any reporting of any incident.
  • Promoting worker consultation and participation.
  • Committing to SGSecure.

With management leadership and employee involvement, we shall work as a team to constantly maintain and improve our HSE management systems in Crane and Crane & Transport, Project Engineering, Marine Transportation, Oil and Gas Facilities as well as a range of maintenance and supporting activities including the offsite activities at the customer sites.

Our Commitment to Integrity

We are committed to conducting business with integrity, upholding the highest ethical standards, and complying with all applicable anti-bribery and anti-corruption laws.

We maintain a strict zero-tolerance policy towards bribery and corruption in any form. Engaging in corrupt practices can result in serious legal consequences and damage our reputation.

Scope & Purpose

This policy applies to all employees, officers, directors, and third parties acting on behalf of the Group. It serves to:

  • Define responsibilities in maintaining ethical business conduct.
  • Provide guidance on recognizing, preventing, and addressing bribery and corruption.
Prohibition of Bribery & Corruption

The Group strictly prohibits:

  • Offering, giving, soliciting, or accepting bribes, kickbacks, or any corrupt payments.
  • Using third parties, agents, or intermediaries to facilitate corrupt activities.
  • Engaging in corruption, even in jurisdictions where such practices may be customary.

Bribery includes money, gifts, hospitality, job offers, services, or any advantage intended to improperly influence business decisions. Violations may result in legal penalties and disciplinary action.

Gifts, Hospitality & Donations
  • Gifts and hospitality must align with ethical guidelines and not be used to gain undue influence.
  • Charitable donations and sponsorships must be legal, ethical, and not serve as a means for bribery.
Third-Party Compliance

The Group ensures that all third parties, including suppliers, contractors, and business partners, comply with anti-bribery laws. Due diligence is conducted before engaging with external parties, and contracts include anti-corruption clauses.

Legal Compliance

Employees and business partners must comply with anti-bribery laws in Singapore and any other relevant jurisdictions. The Group remains accountable under international laws.

Reporting & Enforcement

All concerns regarding bribery or corruption should be reported promptly. Retaliation against whistleblowers is strictly prohibited. Individuals or entities found in violation of this policy may face severe legal consequences, including fines and imprisonment, as well as termination of business relationships.

Policy Review

This policy is reviewed periodically to ensure continued effectiveness and alignment with legal and ethical standards.

Our Commitment

We are committed to sustainable business practices that minimize environmental impact, promote social responsibility, and uphold strong governance. Our ESG and TCFD policy aligns with international standards and regulatory guidelines, including the Singapore Exchange (SGX) Sustainability Reporting Guide and the Task Force on Climate-related Financial Disclosures (TCFD) framework.

Scope & Purpose

This policy guides our approach to sustainability and climate-related risks and opportunities, ensuring responsible operations across our business and supply chain. It applies to all employees, business partners, and stakeholders engaged with TWC Group.

Key ESG & TCFD Principles
  1. Environmental Responsibility
    • Minimize environmental impact and promote sustainable resource use.
    • Assess and mitigate climate-related risks in operations.
    • Ensure compliance with environmental laws and standards.
  2. Social Responsibility
    • Foster a safe, inclusive, and diverse workplace.
    • Respect human rights and fair labor practices.
    • Engage with communities through responsible corporate citizenship.
  3. Governance & Compliance
    • Maintain transparency, accountability, and ethical decision-making.
    • Ensure Board oversight of ESG and TCFD risks and opportunities.
    • Integrate ESG and TCFD considerations into corporate strategy and risk management.
ESG & TCFD Governance
  • Board of Directors: Oversees and approves ESG and TCFD strategy.
  • Sustainability Reporting Committee (SRC): Manages ESG implementation and reporting.
  • Sustainability Reporting Working Group (SRWG): Ensures consistent and factual sustainability reporting.
Reporting & Disclosure
  • TWC Group adheres to SGX Listing Rules 711A & 711B, disclosing ESG performance annually.
  • Reports follow Global Reporting Initiative (GRI) Standards, TCFD's disclosure framework and aligns with the United Nations Sustainable Development Goals (UN SDGs).
  • ESG reports are published on TWC Group's website and SGX's platform.
Continuous Improvement & Compliance
  • ESG and TCFD policies are regularly reviewed to align with evolving regulations and industry best practices.
  • All stakeholders are expected to uphold these principles and report any concerns regarding breaches.
Policy Review

This policy is reviewed annually to ensure continued effectiveness and relevance in driving sustainable business growth.

Our Commitment

We are committed to conducting business responsibly and ethically. We uphold and respect fundamental human rights, ensuring a fair, safe, and inclusive workplace for all employees.

Our policies align with international human rights principles, including the Universal Declaration of Human Rights, the International Labour Organization's (ILO) Declaration on Fundamental Principles and Rights at Work, and Singapore's Tripartite Guidelines on Fair Employment Practices (TAFEP).

Key Principles

Equal Opportunities

  • Employment decisions are based on merit, skills, experience, and performance.
  • We do not tolerate discrimination
  • We embrace diversity and inclusion to foster a respectful and collaborative workplace.

Workers' Welfare & Well-being

  • We uphold the dignity and rights of all employees, including foreign workers.
  • We strictly prohibit forced labour, human trafficking, and unethical labour practices.
  • We ensure fair compensation, legal wages, and benefits in compliance with local labour laws.

Safe & Healthy Workplace

  • We maintain a secure and hazard-free work environment, minimizing risks of accidents and health hazards.
  • Employees receive appropriate safety training and protective measures.

Fair Employment Practices

  • Merit-based recruitment: Employees are hired based on skills and qualifications.
  • Fair treatment: Employees are valued and treated with respect.
  • Career development: Opportunities for training and advancement are provided.
  • Fair rewards: Compensation is based on ability, performance, and experience.
  • Legal compliance: We adhere to all labour laws and employment regulations.

Freedom of Association

  • Employees have the right to form and join associations without fear of reprisal.
  • We respect the right to collective bargaining where legally applicable.

Prohibition of Child Labor

  • We strictly comply with international and local child labour laws, ensuring no underage workers are employed.

Grievance & Reporting Mechanisms

  • Employees are encouraged to report concerns related to human rights, fair employment, or workplace misconduct.
  • Reports can be made through designated grievance channels without fear of retaliation.

Policy Review

This policy is reviewed periodically to ensure compliance with evolving standards and regulations.

We are committed to engaging our shareholders through regular, effective and fair communication, in compliance at all times with the requirements for disclosure of information in accordance with listing rules of the Singapore Exchange Securities Trading Limited (SGX-ST).

The Company's Investor Relations (IR) department serves as an intermediary between the Company and our shareholders and the investment community. Through effective information disclosure and dialogue, TWC aims to further enhance our corporate transparency and maintain the trust of our stakeholders.

Commitment to Ethical Conduct

We are committed to upholding the highest standards of integrity, transparency, and corporate governance. Our Whistleblowing Policy provides a secure and confidential channel for reporting any misconduct, fraud, or unethical behaviour.

Scope of Purpose

This policy enables employees, business partners, and stakeholders to report concerns about potential improprieties, financial misconduct, fraud, bribery, corruption, or unethical behaviour without fear of retaliation.

Whistleblowing applies to concerns related to:

  • Financial misconduct, fraud, or corruption
  • Bribery, dishonest acts, or criminal activity
  • Breach of legal obligations or regulatory violations
  • Unsafe work practices or environmental hazards
  • Unethical conduct, conflicts of interest, or confidentiality breaches
  • Any attempt to conceal misconduct
Reporting Channels

Whistleblowers can report concerns confidentially and in good faith through the following channels:

  • Email: whistle_blower@tiongwoon.com
  • Surface Mail:
    Chairman of Audit Committee
    Tiong Woon Corporation Holding Ltd
    No. 15 Pandan Crescent, Singapore 128470

Reports should include detailed information to facilitate proper assessment and investigation.

Investigation & Protection
  • All reports will be reviewed by the Chairman of the Audit Committee (AC) and investigated by an independent Investigation Committee.
  • Strict confidentiality is maintained to protect the identity of whistleblowers.
  • Whistleblowers acting in good faith are protected from retaliation, victimisation, or unfair treatment.
  • If misconduct is confirmed, appropriate corrective actions will be taken.
Policy Review

This policy is reviewed periodically to ensure compliance with evolving legal and ethical standards.

  1. Introduction

    We respect the privacy of individuals and are committed to protecting personal data in compliance with applicable data protection laws, including Singapore's Personal Data Protection Act (PDPA). This Personal Data Protection Policy explains how we collect, use, disclose, and protect personal data obtained through our website and other digital platforms.

  2. Collection of Personal Data

    We may collect personal data from you when you:

    • Visit our website and interact with our online services.
    • Submit inquiries or feedback through our contact forms.
    • Subscribe to our newsletters or marketing communications.
    • Apply for job opportunities or submit resumes.
    • Participate in events, surveys, or promotions organized by us.

    Personal data collected may include, but is not limited to:

    • Name, email address, phone number, and mailing address.
    • Employment history and educational background (for job applications).
    • Information submitted through online forms, emails, or other communication channels.
  3. Use of Personal Data

    Tiong Woon may use personal data for the following purposes:

    • Responding to inquiries and requests.
    • Processing job applications and recruitment-related activities.
    • Providing updates on our services, projects, and events.
    • Enhancing user experience and improving our website functionality.
    • Conducting internal business operations, including security and compliance measures.
  4. Disclosure of Personal Data

    We do not sell or rent personal data to third parties. However, we may disclose personal data to:

    • Our subsidiaries and affiliated companies for operational and business purposes.
    • Third-party service providers engaged to perform functions on our behalf, such as IT support, marketing, and recruitment services.
    • Government authorities, regulators, or law enforcement agencies as required by law or legal processes.
  5. Protection of Personal Data

    We implement reasonable security measures to protect personal data from unauthorized access, collection, use, disclosure, and alteration. These include secure IT systems, access controls, and internal policies on data management.

  6. Access and Correction of Personal Data

    You may request access to, correction of, or withdrawal of consent for the collection and use of your personal data by contacting us at:

  7. Updates to This Policy

    We may update this Personal Data Protection Policy from time to time to reflect changes in legal or business requirements. The latest version will always be available on our website.

    8. By using our website and providing your personal data, you acknowledge and agree to the terms outlined in this policy.