7 TIONG WOON CORPORATION HOLDING LTD SUSTAINABILITY REPORT 2025 STAKEHOLDER ENGAGEMENT Stakeholder Group Modes of Engagement Frequency Strategic Focus Value Creation Opportunities Customers and Project Partners Customer satisfaction survey Annual Co-creation of sustainable infrastructure solutions Innovation partnerships, efficiency optimisation, and sustainability value delivery Regular meetings and direct communication Regular Company marketing events Ad-hoc Supply Chain Partners Direct communication and meetings Regular Collaborative sustainability improvement and shared value creation Supply chain resilience, sustainability capability development, and mutual growth Supplier evaluation Annual Communities and Society Site visit and audit checks Regular Positive local impact and sustainable development contribution Economic development, skill building, and community infrastructure enhancement Direct communication and meetings Regular IMPACT MEASUREMENT AND CONTINUOUS IMPROVEMENT Our stakeholder engagement effectiveness is measured through comprehensive impact assessments, satisfaction surveys, and outcome evaluations. Regular feedback collection enables continuous improvement in engagement quality while ensuring stakeholder value creation and satisfaction. Key performance indicators include engagement frequency, satisfaction levels, collaborative project outcomes, and mutual value creation achievements. These metrics inform strategic adjustments and enable optimisation of stakeholder relationship value.
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